1. Introduction
Welcome to OpenMedia USA LLC ("OpenMedia," "we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we handle, collect, and safeguard your information when you use our mobile applications (including but not limited to Unforgetful and Chattable English) and our associated digital services (collectively, the "Services"). By using our Services, you agree to the terms outlined in this policy.
2. Information We Collect and How We Use It
A. Voluntary Account & Payment Information
By default, we do not require you to create an account or provide personal details (such as your name, email address, or phone number) to use our apps. However, if you choose to upgrade your account, subscribe to premium features, or sync data across devices, you may be asked to provide:
- An email address to create a secure sign-in credential.
- Payment details handled securely through our third-party payment processors (e.g., Apple App Store, Google Play Store).
B. App-Specific & Local Data
- Calendar Data (Unforgetful): Any calendars you connect to the Unforgetful application are accessed and processed locally on your device. We do not store your calendar events on our servers. This data is used solely to cross-check calendars and manage your schedule on your device.
- Learning Progress (Chattable English): Any learning history, idiom mastery statistics, or progress tracking is stored locally or tied to an anonymous identifier. We do not link your specific learning progress to your real-world identity.
C. Device Permissions and Hardware Access
To deliver core app functionality, our Services may request permission to access certain hardware features on your device:
- Microphone & Voice Recognition: Used strictly to power interactive features, such as voice-driven productivity commands or language practice features. Audio data is processed locally or via secure device-native APIs and is not recorded or stored by OpenMedia.
- Camera: Used strictly if required by specific features (e.g., scanning widgets or profile customization) and is entirely controlled by you.
D. Usage Data and Diagnostics
We may automatically collect anonymous, aggregated technical data to maintain app stability and improve user experience. This includes device type, operating system version, crash logs, and anonymized app usage statistics.
3. Data Storage, Processing, and Third-Party Services
- Local Processing: Any data you input or port to your device stays locally on that device, unless you explicitly choose to export or copy that data to an external account (such as syncing to your personal cloud calendar providers).
- No Data Selling: We do not, and will never, sell, rent, or trade your personal data to third parties.
- Service Providers: We only share anonymized or necessary infrastructure data with trusted third-party service providers (such as cloud hosting, authentication, or database services) strictly required to operate the apps' essential infrastructure.
4. Your Rights and Data Deletion
- Anonymous Users: Because we do not collect personal accounts for standard usage, there is no centralized user profile for us to delete. You can completely wipe your local app data, history, and preferences at any time by utilizing the "Reset Data" feature within the App Settings or by uninstalling the application from your device.
- Account Holders: If you have created an account using your email address, you can request the permanent deletion of your account and associated credentials directly through the app settings or by contacting us via email.
5. Children's Privacy
Our Services, including Chattable English, are intended for a general audience. We do not knowingly collect, maintain, or request personal information from children under the age of 13 (or the relevant age of majority in your jurisdiction). If we learn that we have inadvertently collected personal information from a child, we will take immediate steps to delete that data from our records.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
OpenMedia USA LLC
Email: create@openmediallc.us